“It’s hard because she’s thinking emotionally. Don’t start with blurting out soluti asdfadsf ”

It's hard because she's thinking emotionally. Don't start with blurting out solutions. First you need to get her to agree there's a problem. If she says it's okay or there nothing I can do, try staying an intervention with friends & family? Ask her why most people say it's not okay & there are things to do.